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Quality Overview


Quality is at the root of operational excellence.  An integrated and effective quality system is one of the key drivers to improve efficiency and compliance in manufacturing operations.  Pilgrim supports its customers with significant operational improvements including capacity improvement, flexibility, on-time delivery, cycle-time reductions, labor productivity and cost reduction.

Centralized Quality

Pilgrim Software provides a centralized, enterprise–wide solution for managing corrective and preventive actions, complaint handling, change control management, internal and external audits, document control, SOP enforcement, engineering collaboration, employee certification and training, equipment/calibration, supplier quality management and risk management. This powerful solution enables you to manage these quality processes while helping you meet regulatory requirements, increase efficiency and reduce costs.

Compliant Quality

Since 1993, Pilgrim has developed and enhanced its solutions to ensure they will support the rigorous quality requirements – from ISO and GMP standards, to FDA regulations -- of its customers’ industries.  The fully integrated software solutions combine industry best practices with the flexibility to meet every customer's unique quality needs.

Comprehensive Quality

In 2007 and 2008, Pilgrim Software was named Enterprise Compliance & Quality Management Company of the Year by Frost & Sullivan.  The award recognized Pilgrim for its solutions that provide a comprehensive view of quality management at the organizational level, and its proactive approach to quality management and compliance initiatives.

The innovative solutions that Pilgrim Software offers facilitate seamless sharing of data and information, internally and externally, assuring success with a simplified quality and compliance management approach.

Proven Quality

Today, hundreds of companies worldwide rely on Pilgrim Software to facilitate compliance with FDA regulations (e.g., 21 CFR Parts 11, 210-211, 820, 606, 1270-1271), and ISO quality standards (e.g., ISO 9000, ISO 13485, ISO 17025, ISO 14000, ISO/TS16949, ISO/AS9100).