At some point, all organizations inevitably face issues related to product or service complexity, organizational inefficiencies, supply chain management and outsourcing, as well as internal and external risk in their operational activities. Furthermore, an increasing number of regulatory mandates, and more active involvement among shareholders, are prompting organizations to focus their efforts more closely than ever on identifying areas of potential risk across their enterprise.

By implementing an integrated Risk Management system enterprise-wide, organizations can reduce the potential inefficiencies that result from unanticipated operational disruptions and evolving regulations and restrictions.  Such a system ultimately promotes healthy operating margins, process efficiencies, quality and compliance, and overall profitability.

The regulatory issues and cost of a poorly managed Environmental Health and Safety (EH&S) program can be disastrous in terms of personal injuries, shareholder confidence and litigation.  ISO 14001 includes procedures to maintain compliance to applicable laws, commitment to continual improvement, and commitment to prevention of pollution (e.g., recycling, process changes, energy efficiency, materials substitution). While the needs of different EH&S groups vary, the overall objectives are the same: to minimize risk and ensure compliance with EH&S rules and regulations while enabling the organization to operate efficiently with minimized exposure costs. This results in the protection of the natural environment and the community, while maintaining a safe corporate workplace.

Companies need to improve and sustain their automated Environmental Health & Safety (EHS) Management System to meet compliance with ISO 14001, ISO 9000, OHSAS 18001, OSHA's Process Safety Management of Highly Hazardous Chemicals regulations (Title 29 of CFR Section 1910.119), OSHA's Process Safety Management (PSM) regulations as well as EPA Risk Management Program (RMP) regulations (Title 40 CFR Part 68), and similar standards for Environmental Health & Safety Management.

Meeting legal and ethical safety obligations, and demonstrating a safe environment that meets or exceeds local, national, and international safety standards, significantly reduces an organization's risk of safety incidents, workers compensation claims and payouts, litigation, and penalties. Implementing an integrated electronic system to track employee health and safety allows an organization to achieve an unprecedented level of control and visibility into the overall wellness of its workforce. A healthy workforce is an essential element of greater productivity and overall product quality.

Managing the increasingly complex IT environment requires a standardized, process-based approach. Many IT organizations are adopting the IT Infrastructure Library (ITIL) approach to best practices in service management, and all organizations are seeking ways to provide higher levels of service while reducing costs. Changes to an IT system contribute greatly to operational and compliance risk. A single change can cost a company millions of dollars if it is not implemented correctly and quickly. Structured IT change management processes help to create a secure and reliable global operating environment.  They improve your company's competitive position by decreasing IT project delivery time and costs, increasing data reliability, and enabling IT to deliver higher quality services to the business.

An optimal IT service management framework allows an organization to effectively support its end users, resolve systems issues, and minimize support costs, while adhering to regulatory and corporate guidelines. Managing information technology operations is a process that requires a balance of keeping systems operational, supporting users to maximize productivity, and collaborating with other areas of the organization to ensure that the security, integrity, and functionality of all systems is maximized.

Regulatory guidelines for Governance, Risk and Compliance (GRC) span industries; each is subject to different areas of scrutiny in varying areas of operations. Regardless of industry, developing strong governance standards for automating, monitoring, enforcing and improving business processes is an effective methodology for reducing risk, achieving compliance and increasing cost-effectiveness. Good corporate governance is inextricably related to the employment of structured processes and risk management procedures to ensure an organization's operational effectiveness. It increases accountability and transparency, enforces compliance with regulatory, operational, and commercial compliance requirements, and empowers organizations to manage risk at the enterprise level.

In light of recent corporate scandals, most boards have adopted strict corporate and business ethics compliance policies. A large number of companies have created roles of Chief Ethics Officer to ensure that they are embedding ethics into the corporate culture and developing and implementing improvements in internal control procedures to mitigate identified corporate ethics program risks. In addition, US companies are required to comply with Foreign Corrupt Practices Act (FCPA) and have to demonstrate that they have internal controls and processes for such compliance. 

 
Enterprises are also undergoing a substantial change with respect to accountability and responsibility of board members, executives and employees. Enforcement of and compliance with corporate policies is being viewed as a key responsibility of every director, officer and employee. Organizations are diligently spending resources and time on documenting policies and guidelines to state the principles of business conduct to be adhered to and are applicable to all directors, officers and employees. Traditionally managed as a manual, paper-based process, companies are now looking for sophisticated solutions that can enforce awareness of key policies, ensure clear visibility of acceptance, and demonstrate the rigorous processes that regulators demands. 

Pilgrim's solution and technology provides you the flexibility to adapt to business-specific requirements and processes, and provides your company with an enterprise solution that can be leveraged across multiple areas of your organization, decreasing the long-term cost of ownership and enabling your organization to achieve the highest return on investment (ROI).

Pilgrim’s solution interfaces with a company’s internal systems (including ERP/MRP, MES, HR, CRM, PLM and PDM), to ensure that quality, safety, risk management and compliance are part of the entire operational and product lifecycle and service delivery management. The result is streamlined decision making, reduced risk, and lowered costs.